New DAS Requirements Coming to Disney World

Disney’s Disability Access Service (DAS) is a system designed to assist guests who cannot wait in a conventional queue environment due to a disability.

This service allows guests to schedule a return time that is comparable to the current wait time for an attraction, enabling them to enjoy the rest of the park rather than standing in line.

Large tan castle with blue turrets against a blue sky with white clouds that are heavier on the right side

Big Changes Coming to Disney’s Disability Access Service (DAS) Policy

There’s an important update coming to the Disability Access Service (DAS) at Disney World that you need to know about. Disney is making some adjustments to how guests can qualify for DAS, and these changes are aimed at enhancing the experience for those who truly need it.

What’s New? Starting soon, guests will need to provide a bit more information when registering for DAS. While you won’t have to disclose your specific disability (Disney respects your privacy!), you will be required to describe the nature of the accommodations you need. This change is all about making sure that DAS is used by guests who need those specific accommodations to fully enjoy the parks.

All The Details

With DAS demand soaring at Disney World, the service has been stretched beyond its target demographic, affecting those who genuinely need it. Starting May 20, 2024, Disney is implementing several key changes to better serve its intended users:

  • Guests will now register for DAS through a virtual video meeting rather than in person at the park.

  • New DAS registrations will last for 120 days, a significant increase from the previous 60-day validity. Those who sign up between now and May 19 can use their pass for up to 30 days.

  • Guests will be limited to one active return time booking at a time, but they can also hold a spot in one virtual queue boarding group concurrently.

  • Additionally, Disney is boosting its team of specially trained cast members who can assist guests with various access requirements to ensure everyone gets the appropriate accommodations.

Why the Change? Disney is dedicated to continually improving their services to ensure inclusivity and accessibility for all guests. These tweaks in the DAS policy are designed to optimize the experience and make sure the service is meeting the needs of those it’s intended to help.

How to Prepare: If you or someone in your family needs to use DAS, it’s a good idea to prepare for these conversations before your visit. Think about what accommodations are necessary for you to enjoy the parks and be ready to discuss these needs (without having to disclose private medical details) when you register.

Continued Commitment: Disney remains committed to accessibility and ensuring every guest has a magical visit. These changes are part of Disney’s ongoing efforts to streamline operations and improve the park experience for everyone, especially those needing extra assistance.

So, whether it’s your first time applying for DAS or you’re a seasoned pro, these changes are good to keep in mind as you plan your next magical Disney adventure. Remember, Disney World is all about creating happy, inclusive, and accessible experiences for all visitors. Stay tuned for more updates, and get ready for another fantastic trip to the happiest place on Earth!

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